Terms & Conditions

Rocknhill d.o.o.
Grobeljska 35
1234 Mengeš
Slovenija
DŠ: SI19736631
Matična številka: 3690814000
Telefon: 041 732 748
Email: info@rocknhill.com
Web: www.rocknhill.com

This website is the official website of the company Rocknhill d.o.o., Grobeljska 35, 1234 Mengeš, Slovenia, EU (“rocknhill”), located at https://rocknhill.com. By continuing to interact with the website and its contents, you accept you have read and agreed to the terms set out in this document.The references on our website ”us”, ”our”, ”we” refer to the company Rocknhill d.o.o., rocknhill.com.

This is a legal agreement between you, as the end user, and our company. Please read terms and conditions carefully before deciding to continue using our website and creating your account.

We reserve the right to change, delete or add any contents and parts of this Agreement at any time, without any previous notice.

Disclaimer

All of the information on the rocknhill website are intended strictly for informational purposes only and are not meant to construe any legal effects, unless explicitly indicated otherwise. The information on this website should not be understood and is in no way meant to represent an offer made by Rocknhill, d.o.o.

Rocknhill aims to provide updated and accurate information on the website. In case of any kind of errors and inaccuracies, rocknhill does not accept any responsibility or liability whatsoever with regard to such information.

Although we try to minimize any kind of disruption, it can not always be fully eliminated. We do not accept any responsibility or liability for any damages caused by functioning, malfunctioning, non-functioning or non-accessibility of this website.

Rocknhill is not responsible or liable for any consequences thereof. Some of the products, product information and product specification on the website are only provided for informative purposes. Discrepancies between the appearance on the website and the actual products or product information may exist. Not all products are available in all countries, while in some countries they may only be available with certain specifications or configurations. For actual information on specific products or its availability and specifications in each country, please contact us directly. Rocknhill explicitly reserves the right to change the design, equipment and delivery specifications, at its own discretion, without any prior notification.

The rocknhill website may contain links to other websites. Rocknhill does not assume any liability or responsibility for the contents, accuracy, availability, safety or any other aspect of such websites, entered through an external link on the Rocknhill website.

This disclaimer is not intended to limit our liability in cases when rocknhill is in contravention in pursuant to applicable laws, or to exclude its liability when it may not be excluded under the respective law.

 

Copyright and Other Rights Notice

All the material published on this website is intended for your private use only and may not be used, reproduced, copied, downloaded, posted, distributed in any form or by any means without an explicit previous permission of Rocknhill d.o.o.. The permission may be withheld in our sole and absolute discretion.

All contents of the website are a subject of protection under copyright, industrial property and/or other rights. The trademarks represented on the rocknhill website, including corporate logos and emblems, are a subject of copyright, as well as trademark rights of either rocknhill or third persons authorizing rocknhill to use them. All contents, graphics and designs are protected under the applicable Slovenian and international copyright and intellectual property laws.

 

Personal Data Protection

Upon visiting the rocknhill website, “cookies” may be placed on the computer, from which the website is accessed from, in order to enhance website browsing. Rocknhill can in no way guarantee personal data protection on other websites, accessed through an external link on the rocknhill website.

Certain features of rocknhill website may require visitors to provide some personal data (for example e-mail address in order to subscribe to the rocknhill newsletter).

Any or all material you transmit to us through our website may be treated publicly and non-confidentally. You are solely responsible for publishing comments, blogs, pictures, videos or any sort of material on our website. By agreeing to our terms and conditions you also understand that Rocknhill d.o.o. may review and delete any content that violates this Agreement or which may be offensive, illegal or violate the rights, harm, or threaten the safety of Rocknhill d.o.o. or any other user of our website.

 

INTERNATIONAL USERS

Merchandise and Purchases

Through our website we offer a wide variety of products. However, we cannot always guarantee the availability of the products. After you make an online order, the delivery time is usually 1 week. All of the details of your purchase will be transmitted to you by an e mail. Rocknhill d.o.o. takes no responsibility whatsoever if the products are not delivered or delivered partly due to the transport mistakes.

Safe and Secure Online Transactions

All transactions made on rocknhill are encoded with a secure SSL certificate. Rocknhill do not accept any responsibility or liability for any damages caused by functioning, malfunctioning, non-functioning or non-accessibility of the certificate, internet banking software or this website.

Product Descriptions

All at Rocknhill d.o.o. try to give the most accurate and precise description of our products. We do not guarantee that product descriptions or other content of the website is completely accurate, complete, reliable, precise. If you feel that some or all products on the website are not described correctly, please let us know by contacting us on info@rocknhill.com.

Pricing and Delivery

All of the product prices which are displayed on our website represent the full price of the product excluding shipping and tax. We cannot confirm the shipping charges for any item until you order them.

Payment Terms

All products and delivery fees must be paid before the product will be put into production. Rocknhill does not accept any responsibility or liability for any damages caused by payment delays. You should always make sure the payment has been accepted and that the products have been put into production.

Returns and Refunds

Thanks for shopping at rocknhill.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

We accept returns of products from our store. We accept returns of customized rolling papers only where the mistake is on our part. You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us: info@rocknhill.com

 

Applicable law

The website rocknhill.com (including these Legal Notices) shall be governed by Slovene law. The Slovene courts shall have exclusive jurisdiction over any disputes arising from this site.

You are kindly invited to inform us of any errors or inaccuracies on our website, as well as to ask us any questions you may have at info@rocknhill.com or any of our other given contacts.